Operations Audit and Quality Manager

Duval Associates
Leeds, UK
19 Oct 2019
27 Oct 2019
Contract Type
Full Time
Operations Audit and Quality Manager - Home based
Operatonal Process imporvements at the Head of the Training Services Division - Facinating role and company - Not for profit

This Training Operations Manager role is a cracker. Looking for someone to be part of a fantastic organisations leadership team and support their loyal customers with 1st class training & support

Where are these guys based ? Cumbria HQ
Home Based / Remote working ? Yes there is flexibility depending on location
Where would we like you? Carlisle, Cumbria, Lancaster, Lancashire, Hexham
Salary range ? £45,000 + £6,000 car allowance or car
Benefits ? Executive benefits package

What is the role doing?

The Role of the Operations Manager

To have specific responsibility for the day-to-day operations of Training and ops including:

Maintenance of Funding Contracts, Quality Assurance and Business Improvement;

* Financial Reporting (external and Internal - working with the Management Accountant);

* Change Management (working with the Director of Change);

* Project and Programme Management (working with respective Project Managers);

* Recruitment and HR (working with the Director of People and Culture);

* Support for Apprenticeship Operations, Short Course Training development, Research and Committee reporting.

There will be extensive travel and must be willing & able to work non-standard hours as and when necessary - A role we want you to own!

Key Duties

Reporting to the Director of Training, the post-holder is to provide overall operational effectiveness of training solutions, and to innovate, develop and maintain routes to apprenticeships, training and assessment for all customer accounts and their sectors requirements.

Who do you need to be?

Professional Ops and training solutions experience - Can do attitude, be able to manage up and down, be pragmatic, reflective but energised and innovative - Think outside the box, demand high standards, hard working and a brilliant communicator!

* Experience of working with, and being driven by targets.

* Experience of managing budgets

* Business Leader - Able to demonstrate business acumen and commercial awareness.

* Strong knowledge of the sector and training, including accredited, approved and industry related training and assessment. Including government and private funded.

* Experience of competitor analysis.

* Strategic and operational application of key performance indicators

* Confidence in reporting information at Government, Operational Board and Committee level

* Highly developed communication, external liaison and networking skills

* Good working knowledge of Microsoft Office applications

* Familiarity with a mainstream CRM package, such as Microsoft Dynamics

* Ability to travel within the UK

* Hold a full UK driving licence

LIVE October Vacancy - Apply today - Start pre XMAS 2019

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