IT Support Analyst

Recruiter
Reed Technology
Location
Edinburgh Technopole, UK
Salary
Competitive
Posted
16 Oct 2019
Closes
02 Nov 2019
Ref
1282820620
Contract Type
Permanent
Hours
Full Time
One of Reed's core Edinburgh based clients is looking for a 1st and 2nd support analyst to hit the ground running for an 8 week temporary contract...

Responsibilities:
  • Acting as a point of contact point, receiving and handling requests for IT support.
  • Good understanding of IT processes
  • Capable of fixing back end issues
  • Comfortable with bespoke systems
  • Prioritise and diagnose incidents according to agreed procedures.
  • Investigate the cause of incidents and provide appropriate solutions.
  • Facilitate recovery, following resolution of incidents.
  • Responsible for maintenance, installation and problem resolution.

Competency/Skills Required:
  • Positive team attitude
  • Fantastic Communication and telephone manner

With interviews available this week, our client is looking to move quickly. If you are readily available for an interim IT support assignment then please apply today. For further information please get in touch with Ali Wallace on .

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