Scrum Master

Recruiter
BT
Location
London, UK
Salary
Competitive
Posted
16 Oct 2019
Closes
30 Oct 2019
Ref
1191958632
Contract Type
Permanent
Hours
Full Time
Scrum Master Location is London Our purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this. Why this role matters Unprecedented scale and opportunity Consumer is the largest telco in the industry. With over 20k employees and 34 million customers, we generate over 10bn in revenue. This offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists as three household brands - BT, EE & Plusnet from which collectively we generate more revenue than any other part of BT. Our brilliant brands are all beautiful individually. Each has unique attributes that cater to very different segments of the market. This makes our goal possible; to create a connection in every home in the UK by 2025. Digital superheroes There's never been a more exciting time to join the Consumer Digital Team. We're investing hundreds of millions of pounds into digital and transforming the way we work to create, not just the best digital experience in the telco market, but something that customers talk about as the best in the UK. We believe in empowering our digital superheroes to work autonomously as teams, and to rapidly learn and develop the best routes and techniques to creating customer value. We're founded on the core idea that we continuously 'build, measure, and learn' which allows us to deliver on our purpose: to drive digital thinking and expertise so that together we can create the best experiences that enhance our customers' lives. We've got something really special here, something we're all incredibly proud to be part of. Every day we have the chance to positively impact the lives of the millions of customers that engage with us. To bring them close to the things that matter most to them. This is your chance to join us on our ground breaking journey. Why this job matters In this job, you'll be responsible for providing process leadership and helping the squads you support on developing their own high-performance, organisation-specific Agile approach (Scrum/Kanban/Lean). You will be pivotal to the success of our digital ways of working continually striving to improve effectiveness. You'll be recognised as a change agent who cultivates a culture of continuous improvement helping the Digital team understand and embrace the Lean & Agile values, principles and practices enabling us to create the best experiences that enhance our customers' lives What you'll be doing In this job, you'll be responsible for providing process leadership and helping the squads you support on developing their own high-performance, organisation-specific Agile approach (Scrum/Kanban/Lean). You will be pivotal to the success of our digital ways of working continually striving to improve effectiveness. You'll be recognised as a change agent who cultivates a culture of continuous improvement helping the Digital team understand and embrace the Lean & Agile values, principles and practices enabling us to create the best experiences that enhance our customers' lives Responsible for managing the scrum process within the Digital team ensuring that goals, scope, and product domains are understood by everyone on the Squad Implement ways of working Facilitate daily scrums, sprint planning, workshops and retrospective meetings for the squad Responsible for protecting the squad from outside interference and take a leadership role in removing impediments that inhibit team productivity (when individuals themselves cannot reasonably resolve them) Facilitate the team to become self-organising and cross-functional Facilitate the team in resolving issues and make improvements to its use of Scrum/Kanban/Lean. Educate and coach the rest of the business on digital and agile delivery We'll also need to see these on your CV Process improvement; Improves processes and ensures the vehicles of product delivery are faster. Expertise in agile methodologies and frameworks (e.g. scrum) Coaching at all levels in the organisation on agile adoption Experience you would be expected to have Agile expert with previous experiences as a scrum master Extensive understanding of Digital operating models Proven background in agile methodologies (scrum, SAFE, Kanban, Lean etc) and digital product development Passion for continuous improvement - build, measure, learn Clear understanding of the Digital and Consumer business preferred Master collaborator used to working in matrix structures Strategic thinking, challenge the 'norm'; driving efficient ways of working and process improvement Why choose us? We're the largest telco in the industry worth over 10bn in revenue, with over 20k employees and 34m customers - this offers enormous opportunities for our people and to be No. 1 in the market. Our Consumer Unit exists of three household brands - EE, BT & Plusnet, from which collectively we generate more revenue than any other part of BT. This gives us more p

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