Service Desk Engineer

Recruiter
Vertex IT Solutions
Location
Liverpool, UK
Salary
Competitive
Posted
17 Oct 2019
Closes
05 Nov 2019
Ref
1290070417
Contract Type
Permanent
Hours
Full Time
Job Title: Service Desk Analyst
Location: Liverpool Waterfront
Salary: up to £23,000

Vertex IT Solutions is continuing to work with one of its Legal Services customers. We are assisting our client in hiring a "Service Desk Analyst".

The Service Desk team is responsible for providing telephony support and troubleshooting in a varied environment, managing applications including Microsoft Windows 10, Active Directory, Exchange, iManage DMS, Bighand and various bespoke software packages. The Desktop Support Analyst will provide troubleshooting services, as well as occasional project support.
  • 1-3 years' experience working as a Desktop Support/Service Desk Analyst
  • Strong knowledge Microsoft Office 2010 / O365
  • Good experience of working with Windows 10
  • MS Exchange experience
  • iManage or alternative document management system knowledge (beneficial)
  • Good knowledge of Outlook,
  • Understanding of Active Directory
  • Knowledge of ITIL framework
  • Standard business working hours

To find out more please get in touch asap.

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