Training & Development Manager

Ashley Kate HR & Finance
19 Oct 2019
25 Oct 2019
Contract Type
Full Time
We are supporting our financial services client in their search for a full time permanent Training & Development Manager to join them in Romford.

Reporting to the Deputy CEO you will diagnose technical and behavioural performance and development needs and recommend development solutions to address skills and knowledge gaps to maximise the performance of employees.

About the role

Identify L & D needs through job analysis, LNA's and regular consultation with departmental managers as well as skill needs requests
Carry out 1-2-1 coaching sessions and deliver existing tailor-made training modules
Design individual learning plans and courses
Manage, evaluate, update and deliver the L&D programmes
Produce training material, manuals and documentation
Prepare feedback or reports on training or learning interventions
Develop a measurable understanding of e-learning options, and where relevant, involvement in the creation and/or delivery of tailored e-learning packages
Build effective relationships with external learning providers or facilitators
Development of soft/technical skills for all Supervisors/Managers
Manage/administer all LMS functions
Manage the coaching requirements of the contact centre through effective coaching programmes
Manage the contact centre coaches
About you

Experience within the financial services industry is essential.
Excellent planning, presentation, time & project management skills
Ability to write reports and maintain learning and development records
Able to design, deliver and evaluate training solutions
Full knowledge of Learning Needs Analysis
Full knowledge of the Training Design Process
Creative and resourceful
Self-motivated, organised, conscientious and outgoing
Ability to work calmly under pressure
Experience of designing, delivering and evaluating training solutions
People management skills

If you are interested in this role, please apply or contact Ashley Kate for further details.

Ashley Kate specialise in recruitment nationwide for temporary, contract and permanent roles. We give equal priority to our candidate and client relationships and ensure we deliver a highly professional consultancy service at all times.

Ashley Kate operates as a Recruitment Agency for the provision of permanent candidates and as a Recruitment Business for the provision of temporary candidates

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