Account Executive

ACS Recruitment
Milton Keynes, UK
18 Oct 2019
21 Oct 2019
Contract Type
Full Time
Account Executive - 12 month FTC

Milton Keynes

Full Time - FTC

Salary - £18,000-£22,000

An engaging and vibrant company based in Milton Keynes are looking for an experienced customer service administrator to support their Account Managers in this varied role.

Key Duties:
  • Understand your client's business objectives and develop good client relations
  • Delegate work to Account Administrators when required
  • Identify new opportunities for existing clients and make recommendations to your Account Manager
  • Support your Account Manager in achieving targeted levels of GP in respect of your assigned accounts
  • Produce MI and ad hoc reporting, utilising all Microsoft Office packages as required
  • Analyse and review your reporting and highlight any patterns or concerns to your Account Manager
  • Ensure that detailed work instructions are produced and updated, complying with relevant operating standards
  • Liaise with internal departments and external suppliers to achieve the best possible solutions
  • To have a clear understanding of the current status of every project that you are responsible for
  • Ensure all electronic and paper filing is accurate and up to date
  • Ensure client invoices are raised promptly, accurately and consistent with client requirements and as agreed within the invoicing schedule
  • Update websites
  • Copywriting and proof reading
  • Assist with reconciliation and debt control
  • Attend client meetings and produce contact reports as required
  • Support the Account Team with participant queries; covering inboxes, hotlines, voicemails and any ad hoc tasks as required

The successful candidate:
  • Strong PC skills including Microsoft Office platforms
  • Good attention to detail
  • Previous experience in an administrative role
  • Good communication skills
  • Good understanding of IT, Creative and Finance

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