Marketing Analytics Account Manager

Duval Associates Ltd
Bolton, UK
15 Oct 2019
30 Oct 2019
Contract Type
Full Time
Marketing Analytics Account Manager - Customer Success and Insight management!Manchester - £35,000 - £45,000 Basic plus ACE benefits & 20% bonus

Customer Success is a philosophy, not just a department. As a Key Account Manager, delivering analytical feedback and a customer journey to dream of... You will work with large, global brands supporting them through their onboarding journey and beyond. Great salary - Package - training and career!

These guys have superb retention and growth success and have all the fun stuff you expect in a modern tech company, like table tennis, casual dress and free fruit and drinks etc. But it's the people that make the culture what it is. Passionate about building a great company and ensuring our customers success. START Nov 2019

  • Managing the onboarding of customers and their in-life engagement
  • Managing the client relationships on an ongoing basis to optimise their business operations by using the company platform
  • Establishing and maintaining executive level relationships, strategic account planning, internal advocacy, and building many relationships between clients and company
  • Working closely with our technical team throughout the customer lifecycle. Overall you will become a trusted advisor to some of the world's largest companies advising them on how they engage with their most valuable asset, their customer.

What ya got ad what do we want?
  • Confident, friendly and enthusiastic about helping clients be successful
  • A natural self-starter, who thrives within an entrepreneurial setting and has a passion for Marketing Analytics

Ideal Skills:
  • A creative problem solver (Analytical) with a strong customer service ethos. You will understand how best to create and evolve business partnerships.
  • Looking for an opportunity to join a fast-paced business with a growing team, where you can shape a key function for the company.
  • Well organised with experience working with multiple stakeholders.
  • Educated to degree level

**Just a joyous role in an exceptional company we have worked 6 years with to date!

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