Credit Controller

Contract Natural Gas LTD
Harrogate, UK
16 Oct 2019
25 Oct 2019
Contract Type
Full Time
Contract Natural Gas Ltd are looking for a Credit Controller to join their team in Harrogate.

Job Title: Credit Controller

Salary: Competitive
Location: Harrogate, North Yorkshire
Job Type: Temporary Contract, 3 month minimum

Reports to: Credit Control Team Leader

We're different. And it shows in the service given to our customers. We enjoy ourselves. We work hard because we want to. We care about each other and we care about being better at what we do. We strive for honesty, openness and fairness in everything we turn our hands to.

In 1994 we had a crazy idea, let's make access to energy as simple as breathing. Over 25 years later we are the largest independent shipper of gas in the UK. We're still implementing those crazy ideas to supply gas, electricity, renewables, connections and shipping to businesses across the UK.

We want to be the best energy provider in the world. To do this we need brilliant people who aspire to achieve our vision and embrace our values throughout their CNG journey.

Credit Controller - Job purpose:

This customer facing role includes a variety of different tasks from early contact, improvement of customer data that we hold, increasing direct debit customers, contacting our customers surrounding their invoices and billing, and much more. So if you have great communication skills, the ability to prioritise tasks and a thirst for numbers then we've found the role for you.

Credit Controller - Key Responsibilities:

- Working towards 100% collection of outstanding amounts for CNG and TEG

- Dealing with Internal & External customers via phone and email

- Overall knowledge of all areas of debt

- Provide excellent customer service

- Resolving queries on an account in a timely manner

- Working within a team to meet quarterly targets as set by the Credit Control Manager

- Liaising with external agencies working on behalf of CNG and TEG

- Working within the Credit Control team in order to promote the collection of debt and prevention of further debt through customer account management

- Contact customers via phone

- Awareness of the Credit Control processes and ability to work to these

- General administrative duties.

Credit Controller - Person specification

- Innovative approach to tasks and problem solving

- Ability to prioritise tasks and meet deadlines

- Self-motivated and independent as well as the ability to work well within a team

- Manage more than one deliverable at any one point in time

- An effective communicator at all levels

- An appetite to learn and develop new skills

- A calm personality that works well under pressure

- Understanding of CNG systems

- Embraces the company values

- Contributes to the unique team and company culture

- Confident on the phone

Credit Controller - Further information:

- Overtime may be available but it is not compulsory.

If you are interested in this excellent opportunity, press 'Apply' today!

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