Product Support Executive

Huxley Associates
London, UK
13 Oct 2019
27 Oct 2019
Contract Type
Full Time
Do you have a couple of years' experience in a customer/product support role? Are you technically minded or have a recent IT degree? If so then you may be the product support executive we are looking for. I am looking for a product support executive to join my client on a permanent basis in London.

What will you be doing?

As a product support executive, you will sit within the customer support function working with colleagues to resolve issues raised by end users of the platforms. This role will also involve elements of product management, working with the product development and management team to update and maintain platform content and processes for the web-based portals. The product is an online award winning web based employee recognition platform so any experience working with software or online portals would be highly desirable for this position.

Key skills:
  • A few years' experience in a customer/product support (ideally within an online technical product environment) or a recent high-performing graduate with an interest in product and customer support and product management.
  • Exceptional written and verbal skills
  • Ability to covey complex technical topics and processes with simplicity

Who will you be working for?

As a product support executive, you will join a client who are a global leader in workplace culture. They offer all the great environmental and cultural benefits of a start up with the structural backing of a well-established market leader. If you have the skill set required please apply today, I look forward to speaking with you soon.

SThree are committed to ensuring equal opportunities, fairness of treatment, dignity, work-life balance and the elimination of all forms of discrimination in the workplace for all staff and job applicants.

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