Account Manager Innovative Recruitment Tech Business

TEAM Coleshill
Basingstoke, UK
15 Oct 2019
25 Oct 2019
Contract Type
Full Time
A global company that provides innovative software and services to recruitment and executive search firms are looking for an Account Manager to join its team. On offer to the successful candidate is a salary of £20,000 - £25,000 depending on skills and experience plus bonus scheme, pension, BUPA health cover for employees after one year's service, childcare vouchers, cycle scheme, subsidised gym membership, group rewards scheme and 22 days holiday (rising to 30 with service).

As an established tech provider, the company keeps its finger on the pulse and remains one of the recruitment industry's technology leaders. The company values imagination, initiative and hard work, and ensures that those who share its values are celebrated.

As an Account Manager your duties will include:
  • Taking responsibility for delivering excellent customer service experience and ensuring that customers get the most from their software and services.
  • Forging strong relationships with both new and existing customers by maintaining frequent contact and building an in-depth understanding of their needs.
  • Making daily contacts with existing customers, you'll manage expectations and keep customers informed of any new products and services. Above all, you'll ensure that customer engagement, satisfaction and retention are maximised.
In this important role, you will receive support to increase your technical and product knowledge to enable you to deliver a high-quality service.

To be a successful Account Manager you will have the following skills and experience:
  • Previous experience as an Account Manager role or B2B customer service role.
  • Knowledge and / or experience of using applications such as MS Word, Excel and Outlook.
  • Self-motivated and proactive with a confident, amicable telephone manner and the ability to quickly build a rapport with others.
  • Previous experience of the recruitment agency market would be beneficial.
In return, the Account Manager will receive a salary of £20,000 - £25,000 depending on skills and experience plus excellent benefits.

If you're a tenacious professional with a strong customer focus, this is a superb opportunity to step into an exciting and fast-paced role.

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is legitimate interest subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third partys details should you wish.

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