Arrears Clerk (Credit Control)

Interaction Finance
Leighton Buzzard, UK
16 Oct 2019
30 Oct 2019
Contract Type
Full Time
Interaction Recruitment currently have an exciting opportunity with our market leading client based in central Leighton Buzzard based, who are seeking to add to their Arrears team on a permanent basis.

My client is looking for someone who is actively looking for a career within a large organisation where they can progress and grow their skillset. You will need to be immediately available for this position.

Job Scope/Purpose:

To manage accounts with a variety of aged debt, establish and maintain relationships with debtors, negotiate payments, handle objections and ensure maximum recovery of overdue payments.

Key Responsibilities:

· To be responsible for the collection of all aged debt

· To maximise the collection of all types of aged debt by communicating with the debtor by telephone, e-mail, SMS and other approved methods

· To ensure accurate records are kept of all communications with debtors and any other related parties

· Take payments over the phone and ensure the accurate processing of all monies received

· Negotiate payment arrangements and ensure these are met with effective monitoring

· To ensure all e-mails and any other correspondence is dealt with in a timely and professional manner

· To ensure compliance with policies and procedures relevant to debt collection

· To liaise with branches to keep them apprised of aged debt and maximise recovery

· To instruct and liaise with solicitors in relation to serving of notices to tenants as instructed by Landlords

· To liaise with internal stakeholders where required

· To effectively monitor and report on aged debt as required by the business

· To make recommendations in relation to irrecoverable debt

· To contribute to the development and implementation of related policies, procedures and service improvement plans.

Skills Required:

· Experience working within credit control

· Organised and efficient with the ability to work under pressure

· Must be an excellent communicator with a confident telephone manner

· Good questioning and negotiating skills

· Positive attitude

· Highly motivated to achieve both individual and team targets

· Flexible approach to working

You will need to be immediately available for this position.

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