Credit Controller

PMP Recruitment
Northampton, UK
16 Oct 2019
20 Oct 2019
Contract Type
Full Time
PMP Recruitment are currently recruiting for our busy head office based in Northampton for a Credit Controller on a long term temporary basis to cover maternity leave.

We are looking for an experienced Credit Controller with a excellent telephone manner and strong customer service skills.

You will be responsible for chasing customers for overdue debts, managing queries, resolving disputes and general administration.

The ideal candidate will;
  • Have excellent telephone and customer service skills with a calm and confident manner
  • Have a high attention to detail and a tenacious and persistent nature.
  • Be able to develop, nurture and maintain relationships with both internal and external customers.
  • Have experience in Credit Control environment.

  • Control and reduce debt to set targets using pre agreed process and procedures.
  • Maintain accurate and up to date static and variable client records.
  • Outgoing debt collection telephone calls.
  • Receive in-coming calls and record all communications and queries promptly and accurately in support of cash collection activity.
  • Working with operational teams to ensure all incoming queries are promptly dealt with
  • To build and maintain close working relationships with all internal and external customers.
  • Produce and distribute accurate statements and other documentation in a timely manner as required to support the debt chasing activity.
  • Ensure collection efforts are routinely organised to ensure frequent and regular coverage of the entire ledger.
  • Support in customer risk management as determined by Company process and your line management.
  • Implementation and adherence to all Company policy and procedure.

If you feel that your skills and experience would make you a strong candidate for this position then please apply today with an updated CV and a member from our team will be in contact with you.

PMP Recruitment are working as an Employment Business in relation to this position.

PMP Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.

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