Operations Manager

Capita Internal Resourcing
Bristol, UK
15 Oct 2019
22 Oct 2019
Contract Type
Full Time
Role Operations Manager

Location Bristol BS34 8SW

Salary Depending on experience

Becoming an Operations Manager with Capita Life, Pensions Specialist Services

Aim of The Role

The Operations Managers role is to organise and control significant groups of operational staff to ensure performance objectives are achieved, and profitability is maintained in line with the agreed business strategy and business objectives.

What you will do:
  • Recruit, direct, lead, coach, develop and motivate staff to ensure the accountabilities of assigned areas are delivered and to enable them to maximise their potential.
  • Control and monitor all required management activities for assigned areas to ensure
  • they are carried out effectively.
  • Support operational plans and budgets for assigned areas and lead and control
  • activities to ensure the effective delivery of agreed plans within timescales and in line with the account business plan.
  • Control and monitor costs, resource capacity planning and utilisation to support the
  • achievement of the operational business plan.
  • Ensure a consistent understanding is created within and across teams of the aspirations, plans and current performance of the business area to enable everyone to contribute to performance and continuous improvement objectives.
  • Lead the measurement, assessment and reporting of the performance of assigned areas to facilitate overall business management and to support the continuous improvement of performance.
  • Plan and lead the development, agreement, and implementation of business
  • development/process improvements to improve the overall performance of the account

Your experience will include:
  • Experience as a Operation Manager is a similar business is a must
  • Has extensive business knowledge of customers and competitors
  • Significant commercial and financial understanding, including legislative requirements
  • Well-developed planning and organisation skills
  • Highly developed communication skills
  • Significant and proven leadership skills
  • Extensive knowledge of the business, its operations and of company goals and
  • developments
  • A good awareness of the external market
  • Considerable experience in operational management

About Capita

Capita Regulated Services are a portfolio of UK and international businesses providing life, pension and mortgage services for a range of clients including Prudential, Zurich, Aviva and Metlife.

What's in it for you?

At Capita, we believe an open, transparent working environment that encourages ingenuity and collaboration - with colleagues, customers and clients - is what makes us so effective at what we do.

As well as a generous basic salary, we also give you 23 day's holiday (rising to 25), company matched pension scheme and access to a variety of voluntary benefit options. These include a share save scheme, life assurance, holiday buy and many more designed to suit your own personal lifestyle, such as retail, health & wellbeing and leisure discounts

You'll be joining a network of some of the most experienced, innovative and dedicated people in the country - the opportunities to learn new skills, develop in your career and grow and as we grow are almost endless. Our mission is to help you realise your potential - whatever that means to you.

What we hope you will do next

Help us find out more about you by completing our short application process - click apply now.

Capita operates as an equal opportunities employer and we welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

| Become a Change Maker |

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

This job was originally posted as www.totaljobs.com/job/88319041

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