Insurance Complaint Handlers

Recruiter
Huntswood
Location
Walsall, UK
Salary
Competitive
Posted
15 Oct 2019
Closes
22 Oct 2019
Ref
1298792651
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Insurance Complaint Handlers - £160 per day

Walsall

Role overview:

Working within a fast-paced environment, you will be dealing with customer queries and complaints within a back-office environment, responsible for reaching a fair outcome for customers.

Starting in November 2019 on a contract till the end of February 2020. You will be working Monday to Friday and the hours will be between 8am to 8pm (flexible shift patterns after training)

Relevant skills and experience include:
  • Complaint handling experience, this may be from any of the following areas:
    • Utilitiy Complaints
    • General insurance (e.g. motor or home insurance)
  • Strong telephony experience is Essential
  • Excellent written and verbal communication skills
  • Ability to manage a case load of files to a very high standard with a strong attention to detail
  • The ability to work quickly and accurately in a target-driven environment

Benefits:
  • This is an excellent opportunity to gain experience in a professional and challenging environment, working for a well-known financial services organisation
  • The chance to build a relationship with Huntswood, which should open doors to further contracts

About us: Huntswood is a specialist resourcing and consultancy firm in governance, compliance and complaints. Put simply, we provide our clients with the right people.

What are we like to work with: Dependable, driven and collaborative

It's not just about what we do, but the way we do it. And its our values that make us special

Interested? Apply now.

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