Application Support Manager - FinTech

Recruiter
Client Server
Location
London, UK
Salary
Competitive
Posted
14 Oct 2019
Closes
19 Oct 2019
Ref
1294449296
Contract Type
Permanent
Hours
Full Time
Application Support Manager (2nd line Support SQL REST API). Would you like to take ownership and establish a high performing Application Support team for a pioneering digital challenger bank based in beautiful riverside offices? As the Application Support Manager you will create and lead a 2nd line Application Support team within the existing Service Delivery function for a key Open Banking product with a focus on API services. You'll remain hands-on, collaborating with the team to ensure incidents and problem resolutions are prioritised effectively and delivered within the SLA; provide technical support to partners integrating with the services and act as a hierarchical escalation point. You will identify process improvements and implement them; liaise with the Change Control Board on what is going into production and participate in deployment of changes and testing the live environment. With offices based in a beautiful riverside location, you will be joining a supportive and friendly company that offer a comprehensive benefits package including a car allowance, 26 days holiday with the ability to buy 5 further days each year, Maternity and Paternity benefits, life assurance and fresh fruit every day. Requirements: *Experience of leading an Application Support team *Experience of supporting client bespoke applications and working to SLAs in a customer facing, commercial environment *Ability to code with SQL *Ability to test and debug REST APIs and read application logs *Knowledge of security protocols, OAuth, OpenID Connect, JWT *Excellent written and verbal communication skills; collaborative and able to form strong working relationships As an Application Support Manager you will earn a competitive salary (to £60k) plus benefits. Apply now or call to find out more about this Application Support Manager opportunity.

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