Change Manager (Transformation)

Capita Internal Resourcing
Leeds, UK
27 Sep 2019
20 Oct 2019
Contract Type
Full Time
Becoming a Change Manager with Capita PCSE:

As a Change Manager you will be part of the PCSE undergoing transformation to further mature and standardize processes across project delivery. The Change Manager will be a key resource working at the portfolio level to successfully govern the change management process, and ensure projects are delivered to requirements.

You will be expected to understand the changes submitted for review, if they align to the strategic objectives of PCSE, and how they can be scheduled with other priorities within the business.

You will be reporting to Head of PMO and work closely with change owners, Heads of Service, external suppliers and the senior management team to ensure that changes are implemented successfully.

What you'll be doing:
  • Manage PCSE Change governance framework.
  • Ensure client, operational and supplier changes are progressed through the change process, providing advice and coaching where needed.
  • Manage key stakeholder engagement, working at all levels within PCSE, Suppliers and NHSE.
  • Manage the communication and status of changes through key reporting and updates to senior management.
  • Manage the prioritization process at the portfolio level.
  • Track the changes through the change approval lifecycle, including working with business readiness teams and tracking benefits realization.
  • Responsible for ensuring that the change documentation is completed to a high standard
  • Identifying opportunities for efficiency in delivering change.

What we're looking for:
  • Experience in a change management environment.
  • Experience with project management and lifecycles.
  • Strong customer facing skills. Must be comfortable and confident with clients at all levels.
  • Must have excellent oral and written communication skills. Strong problem solving and analytical abilities.
  • Strong organisational, time management and leadership skills.
  • The ability to work co-operatively and supportively with others, able to lead and motivate teams working on projects.
  • Tools - Microsoft Excel , SharePoint
  • PPM Tool, PRINCE2/PMI to Foundation level (Desirable)
  • Experience in the health or government industry (Desirable)

About Capita PCSE

At Primary Care Support England (PCSE), part of Capita plc, we're committed to providing services that underpin the NHS in delivering high quality primary care services for patients. Whether it's managing supplies and market entry applications or moving medical records and processing payments, we deliver key administrative and payment support for GP's, dentists, pharmacies and opticians. Our vision is to create more modern, efficient, easy to use support services for the future - and we hope that you'll join us in achieving just that.

PCSE are part of Capita Plc, a leading UK provider of technology enabled business services. We're supporting and improving the lives of millions of people every day and we can only do this with the right people in place, working towards a shared goal. We encourage an open, honest working environment where everyone can be true to themselves and people are valued for their differences. We're always challenging each other to learn and improve, because we know when we work together, we can deliver better outcomes. We work across such a huge range of businesses and sectors, that you'll have the opportunity to grow and develop your career in any number of directions.

What's in it for you?
  • A competitive basic salary
  • 23 days holiday (rising to 27) with the opportunity to buy extra leave
  • Company matched pension, life assurance, a cycle2work scheme, 15 weeks' fully paid maternity, adoption and shared parental leave...and plenty more
  • Voluntary benefits designed to suit your lifestyle - from discounts on retail and socialising, to health & wellbeing, travel and technology
  • Some flexibility remote working option available to discuss
  • At our Leeds office, you'll also benefit from (onsite gym / canteen facilities) good transport links

You'll get the chance to follow your chosen career path anywhere in Capita. You'll be joining a network of 63,000 experienced, innovative and dedicated individuals across multiple disciplines and sectors. There are countless opportunities to learn new skills and develop in your career, and we'll provide the support you need to do just that. Our purpose is to create a better outcome for you.

What we hope you'll do next:

Choose 'Apply now' to fill out our short application, so that we can find out more about you. If you have any questions you'd like to ask before applying, you can contact .

Capita Resourcing operates as an equal opportunities employer and we welcome applications from all suitably qualified candidates regardless of gender identity or gender expression, marital status, sexual orientation, pregnancy or maternity, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union membership.

This job was originally posted as

Similar jobs

Similar jobs