RTA Claims Handler

Leeds, UK
13 Sep 2019
23 Oct 2019
Contract Type
Full Time
RTA Claims Handler, Leeds

This well known household insurer has a new permanent position available is it's department dealing with Road Traffic Accident claims.

As part of the team you will be the preferred supplier for legal services across a diverse group of brands. A fantastic opportunity has become available as an RTA Claims Handler. The role will be based at the Leeds office, on a full time, permanent basis.

You will be handling a caseload of Fast Track Claimant RTA cases from inception to conclusion and prior experience of this is highly desirable.

Your responsibility will be ensuring clients are provided a high level of customer service and correct legal advice in accordance with the companies policies and procedures. You will work to achieve personal and department wide targets whilst adhering to their service level agreements. You will be expected to demonstrate a highly professional manner which reflects the brand's image and customer ethos and its values. You will support the strategic development of the department and firm by developing high standards and increasing the clients positive experience through continuous improvement initiatives.

Experience in Fast Track RTA claims handling experience with Personal injury, within an insurance company or law firm environment. Proving your working knowledge of the MOJ Pre Action Protocol and Civil Procedure Rules for Low Value Personal Injury Claims. Demonstrate the ability to engage effectively with clients and thrive on working towards targets.

You will be well suited to this role if you work well under pressure with excellent attention to detail.

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