Collections Officer - Asset Finance

OneSavings Bank Plc
Fleet, UK
11 Oct 2019
24 Oct 2019
Contract Type
Full Time
As a growing organisation, we are always on the lookout for innovative and talented team members. We are now looking for a Collections Officer to join us!

A bit about us:

At OneSavings Bank, we're proud to be an award-winning bank, with great customer satisfaction scores.

In the simplest terms, we're a specialist lender which is supported by our stable retail savings franchise, who has over 150 years of heritage behind them (Kent Reliance).

As part of our diversification, we launched our Interbay Asset Finance business based in Fleet which is where this role will be based.

Reasons to become part of OneTeam:

At OneSavings Bank, we believe that your career and how you progress is as unique as your individual personality. We continually support our people so they can become the best version of themselves. We are so committed to this we've made it one of four core values "Create Your Future".

The other key values are: Stronger Together, Aim High and Take Ownership.

In return for the hard work you do, we offer a competitive benefits package including:
  • 25 days holiday plus bank holidays (you can purchase an additional 5 days holiday too)
  • An annual discretionary bonus opportunity of up to 12.5% of salary
  • Quarterly Employee Recognition Programme (a chance to be recognised for promoting one of our core values)
  • Westfield Healthcare scheme - Cash plan which can be used in conjunction with our BUPA benefit
  • BUPA Healthcare benefit whereby we cover 50% of the premium
  • Season ticket loans / cycle purchase scheme
  • Long service awards
  • Perkbox discounts (cheap cinema tickets, family day outs and savings in high-street shops)
  • Save as you earn scheme
  • Charity fund matching (we're super keen for people to give something back!)

A full list of our benefits package is available on our website: careers/benefits

What will I be doing?

You will have the opportunity to ensure the efficient and timely collection of asset finance arrears by maintaining a pro-active collections strategy.

You will be...
  • Proactively managing the asset finance portfolio, to minimise arrears
  • Assessing each arrears account and making recommendations to management as to the most appropriate action to resolve
  • Preparing arrears and portfolio reports for management as and when required
  • Raising charges and writing to customers as appropriate
  • Ensuring a consistently high quality of customer service is received by external and internal customers

The Ideal Candidate:

Previous work experience in a Collections or Arrears within the Asset Finance industry (hard assets)

Strong knowledge of the Asset Finance market

Intermediate level skills in Microsoft Excel and Word

If this sounds like you, please send us your CV!

At OneSavings Bank, we are dedicated to diversity in the workplace and we are committed to a policy of treating all our employees and job applicants equally. No employee or potential employee will receive less favourable treatment because of any protected characteristic.

All applicants must have rights to work in the UK.

Unfortunately, due to the high number of applications currently being received, only shortlisted candidates will be contacted.

Similar jobs

Similar jobs