Software Support Team Leader/Manager

Recruiter
Purple Placements
Location
Reading, UK
Salary
Competitive
Posted
10 Oct 2019
Closes
26 Oct 2019
Ref
1259306849
Contract Type
Permanent
Hours
Full Time
Software Support Team Leader/Manager

Due to an internal career move from our clients current Support Manager, we require a Software Support Team Leader who has been in a software support role for at least two years. You will need to be within daily commutable distance of Reading, preferably by train as we are just three minutes' walk from the central station.

You will be managing two support staff initially, and report directly to the head of finance and managing director. Your role will involve working closely with the software development team including weekly meetings. You will also be responsible for supporting the company's internal CRM system, which is currently Salesforce. Full training will be provided on the clients solution, and internal systems. This role is likely to be your first or second supervisory role, and the next step up in your career. You will need to demonstrate how you work reactively and proactively to improve customer support in your current and any past roles.

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