Technical Support Engineer

Jackie Kerr Recruitment Ltd
Swindon, UK
13 Oct 2019
18 Oct 2019
Contract Type
Full Time
Technical Support Engineer

Swindon, Wiltshire

£25,000 - £30,000 Per Annum

I'm currently recruiting for a Technical Support Engineer for a client in Swindon.

Main Duties:
  • Provide first-class telephone support to customers and end-users
  • Maintain technical support logs for evaluation and analysis
  • Contribute to training of security installers, end-user and channel partners
  • Participate in providing relevant technical information for product documentation and marketing material.

What's on Offer:
  • 24 days annual holiday (plus statutory)
  • Private medical insurance
  • Contributory pension scheme

Skills and Experience:
  • Experience within a customer support role or help-desk environment
  • Advanced understanding of Microsoft operating systems and networking architecture
  • Excellent telephone manner with strong written communication skills
  • The ability to diagnose hardware faults down to component level and able to troubleshoot and think in a logical manner
  • Due to the nature of the industry, full screening including criminal record checks will be undertaken

Jackie Kerr Recruitment is an independent agency that has been established for 22 years.
We strive to provide the ultimate consultancy service to all our candidates. Whether you are looking for permanent or temporary work we pride ourselves in understanding our candidate's requirement's to ensure that we place you in your ideal role.
We have recently heavily invested in new Recruitment Software that provides an online portal. Simply visit jackiekerrrecruitment . com to enter your details and you will receive job alerts, hot off the press.
The portal enables you to update your information and CV at any time, so we always have your latest employment details on record.
So please visit our website and let us help you to find your dream job!
Please note: At Jackie Kerr Recruitment we receive a huge number of applications for each job that is posted. If you do not hear from us within 2 weeks of your original application, please go to our website jackiekerrrecruitment . com to apply for other jobs that may be suitable to you.

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