IT Service Delivery Manager

Essex Police
Chelmsford, UK
02 Oct 2019
19 Oct 2019
Contract Type
Full Time
Hays IT is proud to be working in partnership with Essex Police; a territorial police force responsible for policing the County of Essex in the East of England. Consisting of over 1.468,200 million people (2018) and around 1,420 square miles, Essex Police is one of the largest non-metropolitan police forces in the United Kingdom, with over 2,900 police officers.

Essex Police have signed a contract with Athena to fully integrate a web based information and communications technology solution designed to manage core policing business including crime recording, intelligence, investigation, custody and case preparation.

The implementation of this contract is paramount to the operations across the 9 forces, by replacing the current local police systems to make data sharing more efficient will ultimately improve the safety for the residents of the region.

Essex Police looking to recruit an experienced IT Service Manager to manage the relationship between the supplier by adsorbing complex technical information and to be able to communicate effectively at all levels to a technical and non-technical audience.

The ideal candidate will have proven experience of being responsible in supporting a live operational system, and who can take ownership of resolving service management issues and manage actual performance against service levels.

Your day to day responsibility will include managing condition of contracts and assessing and managing processes.

In return Essex Police are offering a competitive salary, annual leave allowance + bank holidays, public sector Pension contributions, Membership of EPSA - the Essex Police Sports Association which includes access to Police perks and free use of the on-site gym at the Police Headquarters.

This is an exciting time to join Essex Police and If you are up for the challenge and want to be a part of their ambitious plans for the future then please click apply now with your up to date CV.

For more information about the role and organisation please visit: or for an informal discussion please contact Annabel Chung who is the retained consultant working in partnership with Essex Police.

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