Senior Customer Data and Insight Analyst

Nigel Frank International
Leicester, UK
09 Oct 2019
25 Oct 2019
Contract Type
Full Time
Senior Customer Data and Insight Analyst - PERMANENT, Leicester

Location: Leicester

Salary: £40-50K

Technology: SQL Server, Python

Job Type: Permanent

Date Posted: 9th Sept, 2019

Senior Customer Data and Insight Analyst - PERMANENT, Leicester

My client is seeking a skilled Data and Insight Analyst for immediate start in Leicester.

With a stated ambition to build their organisation-wide data and analytics maturity to provide timely, relevant, and actionable insight across a wide range of business challenges, there exists a need to create new specialised data-driven roles in my client's organisation.

These new roles will be pivotal in building both short-term bench-strength and agility to deliver data-driven value and in the creation of longer-term succession and training frameworks. Having no previous boots to fill, this provides a great opportunity to define the role yourself.

Benefits include the potential to work from home, private healthcare, 5% pension contribution and 33 days holiday, plus birthday and charity day.

Job responsibilities include:
  • Providing actionable insight, firmly rooted in our data, to support all aspects of the business, with a firm focus on customer analytics
  • Customer profiling / Segmentation, and customer entity modelling
  • Personalised cross-sell / up-sell recommendations
  • Customer churn modelling
  • Predicating customer life-time value
  • Product range optimisation and rationalisation

To be successful in this role you must have high levels of confidence in the use of analytics packages such as R and Python. You will be able to;
  • Demonstrate strong analytical skills which will be used to design and deliver data solutions on behalf of our clients
  • Have an eye for detail and an inquisitive nature
  • Show excellent communication skills, as you will be working with a range of stakeholders across multiple clients
  • Be confident in handling large data sets, analysing for insights and being able to translate the findings

Applicants must have the right to reside and work within the UK and be willing to travel for the purposes of client delivery and collaborating with colleagues.

To be considered for this position please send your resume and cover note to Hannah Hanling ( or call ) or click 'Apply' below.

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