SAP Support Technician

Recruiter
The Curve Group
Location
Warrington, UK
Salary
Competitive
Posted
11 Oct 2019
Closes
02 Nov 2019
Ref
1290215736
Contract Type
Permanent
Hours
Full Time
SAP Support Technician

Birchwood, WA3

Up to £25,000 DOE

The SAP Support Technician will offer technical support to both internal and external users of the our client's SAP S/4 Hana System and Fiori based MyLaunchpad. The position provides exposure to a broad range of SAP related projects and activities spanning across functional areas of MM, SD, FICO and Basis

Job Description:
  • * To supply support to 500+ local and remote users * Be first point of call for issues raised
  • * Ensuring that a high level of customer service and support is provided to all internal and external customers
  • * To carry out basic configuration changes such as Plant creation for New Client sites
  • * To create and maintain Account User profiles
  • * Share knowledge with the rest of the team * Document common issues and their resolutions
  • * Identify problem areas and advise the business of possible solutions

Skills Required:
  • * A generalized knowledge of SAP Hana S/4 (SAP Super User status or above)
  • * Self-motivated, well organized
  • * Excellent customer service skills
  • * Concise documentation writing to build up knowledge base
  • * Able to remain calm and focused
  • * Ability to prioritize work and multiple deliverables
  • * SQL experience an advantage but not essential
  • * Knowledge of Fiori an advantage but not essential

This job was originally posted as www.totaljobs.com/job/88218344

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