Payroll Officer

Recruitment Hunters
Farnborough, UK
12 Oct 2019
18 Oct 2019
Contract Type
Full Time
Our client is a highly successful international Organisation, they are looking for an experienced Payroll Officer to join the team in Farnborough. This well-known organisation produces millions of payslips every year and offering round-the-clock professional advice and thousands of organisations rely on the experience and expertise to make sure their Payroll, HR and Compliance needs work, every time.

Main Responsibilities:- Payroll Advisor - Farnborough

Take responsibility and be accountable for an allocation of clients ensuring service excellence at all times. Ensuring accuracy and on time delivery of payrolls.

To be a dedicated point of contact for client allocation providing clients and colleagues with support on payroll and payroll system issues.

Working for divisions both onshore and offshore.

To own, take responsibility and be accountable for an allocation of clients ensuring service excellence at all times - ensuring accuracy and on time service delivery.
To be a dedicated point of contact for a client allocation providing clients and colleagues with support on payroll and payroll system issues.
Review, develop and manage client accounts to enhance service delivery and increase business revenue.
To mentor, coach and develop colleagues in order to ensure operational efficiency at all times. Identify improvements, contribute ideas and optimise service for your clients meeting individual, departmental and business objectives.
To directly contribute towards the achievement of the divisional objectives
To deliver excellent service to internal and external clients, possessing the required account and payroll knowledge to fully support them.
To be a 'go to' subject matter expert for specific payroll advice and guidance.
To communicate with clients in a professional, effective, polite manner and resolve any queries in a timely manner.
Use the Client Management System to record details of all client contact; telephone, email or client visits.
Complete Client's payroll instructions in the appropriate priority order, taking into account special instructions agreed with the client.
Possess full awareness of specific client requirements and ensure these are documented within the payroll system.
Complete all set tasks accurately and efficiently, adhering to deadlines and referencing Payroll Instructions, Procedures, Training notes and Quality procedures as appropriate.
Complete administrative tasks fully and accurately to meet required standards and work procedures.
To ensure that Company policies and procedures are followed adopting professionalism at all times.
Conduct account client reviews in person, either at client site or at the Farnborough offices to review payroll service, parameters and Service Level Agreements. Attend pre-sale meetings to support Sales when required.
Represent the division in seasonal event projects, cascading information in a structured agreed format
Be a team and department contact / resource for knowledge in SMP, Pensions, and complex payroll issues.
Identify and step in when appropriate to take responsibility of monitoring a team/tier and the appropriate workflow
To demonstrate competence in processing/checking a Tier 1 or complex payroll accurately.
To own or participate in projects aligned to delivering our departmental objectivesThe key measures of success for the role will be:

Customer Satisfaction improvement for customers managed
Customer retention and revenue for your allocation of customers Essential - Payroll Advisor - Farnborough

Experience in payroll service provision, Microsoft Word and Excel.
Extensive experience of all levels of payroll/pension legislation
Enthusiastic with a 'can do' attitude and ability to take on new responsibilities and develop skills · Strong team player
Work well under pressure. Confidence to cope with a fast-paced and fast-changing environment
Ability to work to tight deadlines whilst maintaining a high degree of diligence and accuracy · Can work autonomously and as part of a teamDesirable - Payroll Advisor - Farnborough

Previous experience of working in an outsourced environment
CIPP Diploma
Experienced in face to face client meetings, reviewing and documenting processes. Skills in the ability to deliver training and presenting to internal stakeholders and external clients
HR expertise or alternate platforms
Experience in managing large transition projectsThe Payroll Officer / Payroll Advisor position is a permanent position and is based in the firms Farnborough office. The salary will be £25,000 - £32,000 PA Depending on Experience + Excellent Company Benefits.

If this Payroll Advisor role sounds like you and you are from a Payroll background, then please forward your CV to Steve at Recruitment Hunters

"Let us do the you don't have to!"

Recruitment Hunters is an independent recruitment agency based in Cambridgeshire who place permanent & contract staff into firms across East Anglia (Cambridgeshire, Suffolk & Norfolk) & West London. We focus on 4 main sectors from Commercial, Accountancy, Engineering to Technical. The types of roles we recruit for as follows: Administration, Accounts, Customer Service, Logistics, Credit Control, Ledger Clerks, Sales, Account Management, Management, IT, HR, Directors, Engineering, Accountants, Analysts, Insurance, Technical, Public Relations, Marketing, Design, Legal, Call Centre, Receptionists, Pa's, Bi-Lingual, Field Sales, Graduates, Juniors, Mortgage Underwriters, Banking & everything in-between.

Payroll, HR, Payroll Advisor, Payroll professional, Payroll Assistant, Payroll, Pay, Wage, Wages, CIPP, Manuel Calculations, Farnborough, Payments, Client Advise, Payroll Support, Pay, payroller, Payroll Operations, Farnborough, Hampshire

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