2nd Line Application Engineer

Recruiter
concept resourcing
Location
UK
Salary
Competitive
Posted
10 Oct 2019
Closes
18 Oct 2019
Ref
1293038700
Contract Type
Permanent
Hours
Full Time
I am looking for experienced 2nd Line Application Engineer's to support a large Network Operations team based in Peterborough.

This is a 6 month contract, Monday-Friday 8am-6pm.

Role Responsibilities:
  • Providing technical support to BAU 2nd Line incidents, and act as the escalation point for 1st Line Engineers.
  • Provide support to internal project work.
  • Support the transition of new customers during their on-boarding process.

Skills/Experience required:
  • A minimum of 2-3 years commercial experience in a technical support role within an SLA driven environment
  • Proven commercial experience delivering projects and complex changes
  • An excellent level of customer service
  • It is an expectation that you have commercial experience with the following:

- Windows Server 2008/2012/2016

- Exchange 2013/2016

- O365

- Active Directory

- File Server / Print Server

- Microsoft RDS
  • It would be highly beneficial if you have knowledge/experience with Azure, AWS, Skype for Business, SCCM, VMWare
  • If you hold a valid SC clearance this would be extremely advantageous.

Please apply online with your CV.

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