Kiehl's Counter Manager - House of Fraser
Kiehl's Full Time Counter Manager - House of Fraser, Edinburgh (40 hours / 5 days per week) - Fixed TermKiehl's was established in 1851 as anapothecary in the East village of New York. We are a fast-growing brand with anentrepreneurial spirit, dedicated to outstanding service, unique experiences,and giving back to the communities we serve. We want to empower women and menmaking them feel more confident by offering a personalised and luxuryconsultation for skincare using our incredible collection of products. You willbe part of an expert team driving brand awareness and sales while making eachof our customers feel special every day. This is an incredible opportunity todevelop your already strong business acumen, apply creativity to your businessmodel and as a result drive sales for a prestigious luxury beauty brand. Youare a dynamic self-starter and have experience leading and developing a team. You demonstrate agility and resilience withyour proven experience working in a fast-paced retail environment. Passionateabout exceptional service you inspire and drive your team to shared successwhile offering a world class experience for our diverse customer base. You'll have the opportunity to attendKiehl's training and education as well as benefit from L'Oréal learningopportunities so you can development yourself within your role, opening upcareer paths such as becoming a Business manager, Boutique management or AreaManager.Mission: To lead and to drivethe team to achieve store business objectives. To be successful you have...Excellentbusiness acumen including sales analysis, inventory management and organisingstaffingProvensuccess achieving personal sales targets while leading a team to achieve andexceed their targets.Develop andcoach the team on counter to perform at the best of their ability and work ontheir personal developmentExperience deliveringon counter events as well as the initiative to create events to drive yourbusiness in the community and storeProficientin Microsoft Office applicationsEmbracedigital business tools and be an ambassador for these within your teamIdentifybusiness strengths at store level and use initiative to coordinate with retailand training team for actions to maximise selling opportunitiesDeviseretention strategies for the individuals on counterDeveloppositive relationships with department store floor managers and head office.Be abrand ambassador with your attitude, eventing and on-brand grooming.Conveypassion and master storytelling to our clientsConnectwith our clients by providing good solutions and after sales/clienteling.Abilityto work flexibility during retail hours, which is likely to include evenings,weekends and holidays (except Christmas day).Workingwith us, you will be at the heart of our ambition to win over another 1 billionconsumers and offer the best in beauty to everyone on the planet. You'll havethe opportunity to learn new skills through our unique training and developmentprogrammes, as well as receiving a competitive salary package and excellentbenefits, including amazing discounts across the L'Oréal portfolio.