Network Support Engineer

Harrogate, UK
04 Oct 2019
03 Nov 2019
Contract Type
Full Time
Network Support Specialist

Perm - Harrogate

I'm currently recruiting for a Network Support Specialist to join the team and help ensure that their customer network and security solutions run smoothly and efficiently. You will be responsible for changes, improvements, troubleshooting and technical queries relating to customer solutions and tools.

On a day to day basis, you'll be communicating with customers at a highly technical level to provide immediate resolution where possible, as well as helping them to scope out, document and propose changes to network solutions. You will be expected to take part in the on-call rota to be an escalation point for service incidents, and offer technical leadership to other support teams when needed.

Successful candidates are expected to have the following experience:
  • In-depth knowledge of and experience with major internet routing protocols; BGP, OSPF, etc.
  • Experience in a service provider environment, specifically with MPLS technologies
  • Experience with Cisco hardware and the associated Cisco software (IOS, NX-OS, CatOS, etc.)
  • Excellent network analysis fundamentals and robust troubleshooting skills
  • Excellent IP networking fundamentals and extensive experience in TCP, UDP, DNS & DHCP
  • Experience with protocols and technologies such as STP, First Hop Redundancy Protocols, EtherChannel, QoS, NTP, 802.1x & NetFlow
  • Candidates should also possess past experience with IPSec / Remote Access VPN technologies, Firewalls (ASA 55xx), Wireless (802.11x) & IT security best practices

InterQuest Group is acting as an employment agency for this vacancy. InterQuest Group is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of age, disability, gender, religion/belief, race, marriage, civil partnership, pregnancy, maternity, sex or sexual orientation. Please make us aware if you require any reasonable adjustments throughout the recruitment process.

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