1st Line Support Agent

Pier Recruitment
Shoreham-By-Sea, UK
08 Oct 2019
17 Oct 2019
Contract Type
Full Time
Are you passionate about IT?

Do you have previous experience in a 1st Line Support Role?

If the answer is yes to the above, then we have the perfect opportunity for you.

As a 1st Line Support Agent, you are the first point of contact for business clients.

Key Responsibilities;
  • Handling complaints and complex queries
  • Escalating issues
  • Updating the CRM systems

The ideal candidate will have the follow skills or experience;
  • Self-motivated and driven
  • Excellent Customer Service skills
  • B2B experience

Salary: £18,000 - £21,00 depending on experience

What's in it for you?

* Professional Career in Technology
* Business hours
* Perkbox
* Regular staff nights out
* Parking
* Fun and vibrant offices

If this role sounds perfect and you would like to know more information, please call Nyomi at Pier Recruitment or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service.

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