EUC Platform Manager

Advantage Resourcing
Luton, UK
05 Oct 2019
26 Oct 2019
Contract Type
Full Time
EUC Platform Manager - £550 - £625 LTD- Luton - Contract until 29/03/20

The Company

Advantage Resourcing are working closely with a well-established airline recruiting for an EUC Platform Manager Consultant to come on board to join their dynamic team.

The Role of EUC Platform Manager

You will be accountable for the strategy and implementation of the EUC platform services which include
  • Microsoft 0365 Email, Lync, Skype for Business
  • SharePoint
  • Active Directory
  • FTP
  • File and Print
  • ADFS
  • SCCM / Intune
  • Public Key infrastructure (PKI)
    Main Duties:
  • Responsible for the definition and delivery of a cohesive strategy for End Use Computing platform services that includes BYOD, Collaboration, file and print, SharePoint and supporting technology services.
  • To participate in envisioning, planning, designing, implementing and supporting end user computing services, and all related business processes.
  • Accountable for all suppliers who are used to create, develop and maintain the EUC platforms. This will include;
  • Day to day to management of suppliers, ensuring contract compliance proactive analysis on supplier performance, including regular commercial and operational review meetings take place and adherence to the Supplier Management framework
  • Ensure continuous improvement through oversight of service level agreements with providers through the regular service reporting and reviews
  • Create an environment to foster value relationships, including the ability to work collaboratively across multiple supplier teams

The Successful EUC Platform Manager will have:
  • Ideally similar background within Travel, Airline, Retail industries
  • ITIL & MCP certified will be an advantage
  • Experience in managing large scale supplier relationships, ensuring that standards are met and plans are implemented to maintain the appropriate levels of service.
  • Experience in service reporting that accurately reflects service performance, efficiency and the cost to serve. Skilled at identifying service issues and producing service improvement plans to rectify them.
  • Experience of managing multi-vendor teams to deliver and maintain EUC Platform services. With a strong focus on maintaining highly available services in a rapidly changing environment.
  • Have a clear understanding of emerging market trends around EUC services including Microsoft O365 (Collaboration, Email, Instant Messaging, SharePoint), Facebook at Work, Enterprise Services (Directory Services, FTP, File and Print) and Mobile including BYOD.
  • Experience of ISO19770-1 software asset management standards.
  • A good knowledge and understanding of total cost of ownership of IT assets and functions and the ability to present and manage trade-offs / reduce cost where possible.

Please apply for thisEUC Platform Manager role with your most up to date CV, Ref. 829332

Advantage Resourcing is a service driven recruitment consultancy.

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