Collections Advisor Not call centre

Recruiter
Huntress
Location
Luton, UK
Salary
Competitive
Posted
08 Oct 2019
Closes
04 Nov 2019
Ref
1290934666
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Collections Advisor - (Not call centre)

Luton
£25,000 + Excellent monthly bonus £300-£1,000

Our client based in Luton is looking to recruit a Collections Advisor on a permanent basis.

The successful candidate will be -
  • Experienced in customer service and ideally collections
  • Excellent communicator, with high degree of self-awareness, confidence and resilience
  • Great attention to detail, and ability to use technology in the workplace
  • Compassionate, grounded, logical and objective
  • Able to follow through on difficult decisions

Your responsibilities will include -
  • Dealing with customers, helping them with their Financial situations
  • Listening to customers to identify and understand their current and future needs, and providing the right solution to meet those needs
  • Amending customer accounts
  • Providing excellent service, going above and beyond customer's expectations on every single call
  • Handling customer complaints
  • Setting up Repayment schemes

If you are available ASAP, please apply now for immediate consideration!

Huntress Search Ltd does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

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