Device Admin Assistant

Recruiter
Headstart Employment Ltd
Location
UK
Salary
Competitive
Posted
08 Oct 2019
Closes
24 Oct 2019
Ref
1290934201
Contract Type
Permanent
Hours
Full Time
Device Admin Assistant

Kingston Upon Thames

Temporary Contract: £11.28 per hour

Our client is upgrading all end user devices (laptops and desktops) to Windows 10. The project team is looking for an experienced and outgoing admin assistant to support the project team and liaise with our customers and the 3rd party deployment partner.

The ideal candidate will preferably have previous experience of working on projects with a high degree of appointment scheduling and user interaction.

Duties to include:
  • Engaging with customer contacts to plan deployment schedule
  • Booking rooms and resources for deployment sessions
  • Primary day to day point of contact for the deployment service provider (3rd party)
  • Resolution of deployment issues, escalation to technical colleagues or project manager as required
  • Following up non-attendance to deployment sessions and re-booking missed deployment sessions
  • Facilitating deployments for customers with occupational health requirements
  • Updating deployment information for the IT support desk and technical teams
  • Quality assurance of the asset tracking and asset system updates processes
  • Administering the disposal arrangements for end of life IT equipment
  • Weekly progress reporting for the project manager

Skills and experience:
  • Admin experience in a busy office or project environment.
  • Excellent communication skills, both written and verbal.
  • Willing and positive attitude - well organised and methodical.
  • Flexible and able to take on a variety of tasks at short notice.
  • Excellent working knowledge of MS Word, Excel and Powerpoint.
  • Able to use MS Outlook / O365 for email and meeting scheduling

Headstart Employment is an Equal Opportunity Employer

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