Account Manager

Response Network
Nottingham, UK
08 Oct 2019
24 Oct 2019
Contract Type
Full Time
We are looking for an experienced Account Manager to join an expanding Global, Tech business based in Nottingham. The Account Manager role presents an exciting opportunity to play a large part in a highly successful and growing business. If you want to work at the forefront of business communication technologies in a fast moving and supportive environment then this could be the position for you.

You're smart and you get things done. You think outside the box, with a passion for Account Management. You enjoy making a difference and relish learning and self-improvement. You are self-motivated and driven to succeed, a quick learner with excellent communication skills. You are bright and sociable with a positive "can-do" attitude.

The Role

We're looking for an Account Manager who will proactively contact customers to understand their needs, understand the problems we are solving for them and ensure they are getting the most from the products they have from us.

You will be expected to:
  • Provide great customer service to existing customers
  • Assist with the on boarding of new customers as and when needed
  • Advance sales opportunities with prospect qualification, development, production and presentation of solutions and contract negotiation and agreement
  • Work towards KPIs - number of calls, number of opportunities created, opportunities closed etc
  • Identify customer requirements in order to upsell existing and new solutions
  • Maintain the CRM - for both new and existing customers
  • Work collaboratively with other departments to ensure that customer needs are met.


You will be an exceptional candidate, in particular we are looking for candidates who have:

  • A strong background in account management/new business development
  • Successful track record in analysing accounts and achieving sales targets
  • Outstanding customer service skills
  • Excellent verbal and written skills
  • Self-motivation and confidence
  • Experience of web based applications and Windows
  • A willingness to learn
  • Frequently meeting and exceeding targets set in a previous sales role
  • Professional/consultative style
  • Determining customer requirements and specifying technical solutions
  • An excellent communicator and team player, with a results oriented outlook and a clear ability to capitalise on any potential new business opportunity

  • Sales experience of offering software solution/services (SAAS)
  • The SMS and telecoms industry
  • Knowledge of marketing and messaging tools

Should you be keen to work for a business that offers opportunity to develop, a great working environment with a passionate and dedicated team, not to mention AMAZING benefits, then apply today.

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