Entry Level - Tech Support

Recruiter
AY Energy Ltd
Location
Newbury, UK
Salary
Competitive
Posted
06 Oct 2019
Closes
03 Nov 2019
Ref
1227591123
Contract Type
Permanent
Hours
Full Time
Are you passionate about technology and looking to build a career? I am currently working with a fast-growing business working in the technology space who are looking to grow their technical support team.

You will be working in the First Line support team answering calls from instillation technicians and engineers. There is a 2nd/3rd line support team that will deal with complex issues. Full product training will be provided.

Responsibilities:

* Handling inbound and outbound calls

* Creating support tickets and follow up

* Completing product investigations

You will have:

* Passion for technology

* Strong communication skills, both written and verbal

* Strong motivation to learn new skills and technologies

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