Senior Technical Account Manager, EUC

Recruiter
VMware Global
Location
Manchester Science Park, UK
Salary
Competitive
Posted
04 Oct 2019
Closes
21 Oct 2019
Ref
1254805536
Contract Type
Permanent
Hours
Full Time
Search JobsJob DescriptionAt VMware, our people transform the impossible into the essential. We challenge the status quo by inventing better ways of doing things. Our culture is one of possibilities. Where everyone is empowered to achieve success on their own terms. And together, we are crafting the future of business in a digital world.Job DescriptionAs a Technical Account Manager, EUC (TAM), you will build and maintain relationship with VMware's customers that have real passion for technology and the opportunities that it can bring to our life. At those customers you will be a major focal point for everything that is related to VMware for different teams and levels from the most technical to the most senior executive. You will escort and guide them in their journey to be market leaders by using newest and most advanced technologies in information technologies.You should have deep knowledge of the broad spectrum of EUC based technologies within VMware and their use in industry from MDM through to VDI. In particular Airwatch, Horizon and Workspace ONE.You will also play a key part in representing your customers in VMware, sharing their experience and wishes with the account teams, support and product managers, helping to draw the shape of our products and contribute your point of view for our shared success.ResponsibilitiesBe there for your customers. Help them to build their business for success and transform from customers to partners to the digital journeyLike to think out of the box? Use your skills to help your customers to take the technology to the limit and utilize all that our products can give them. Our customers love to see their investment being fulfilled and you will make sure that they do.Help the customer to translate business requirements to technical solutions by building knowledge and understanding of the possibilities presented by different platforms.Build on your already deep VMware EUC skills to enhance your customer's experience and be the go to specialist within the TAM team in this area.Do you like connecting with people? Be the messenger that breaks down the corporate silos between different technical teams and business teams using simple language and personal skills.When troubles comes the TAMs rise! Not everything always goes smooth. At those points you will take leadership on the situation and help everyone to get back on track.Required Competencies7+ Years of hands on experience with SDDC technologies / Application Development / Troubleshooting4+ Years of experience working directly with Enterprise customersRecord of direct engagement with Management positions at Director level and above.Advanced vSphere Platform knowledgeAdvanced VMware EUC solutions and strategic knowledgeStrong communication skills, presentation and interpersonal skillsEffective at working independently and in a virtual team settingAbility to speak and write in English fluentlyOptional CompetenciesField experience with VMware products or other equivalent cloud platformsCapability to interact, communicate and build relationships with all levels of personnel from administrators to CxO levelsAbility to simplify complicated situationsInfluence people and make them follow your pathHow are you as a learner? You will need to be able to learn a lot and fast and after you learn it, teach it.VCP - VMware Certified Professional 5 or greater certification preferredSo if you have real passion for people and technology come and help us change the world for our customers and their customersEqual Employment Opportunity StatementVMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages applicants of all ages. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law. Search JobsFull time

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