IT Support Administrator

Location
St. Ives
Salary
£35000 - £45000 per annum
Posted
07 Oct 2019
Closes
17 Oct 2019
Ref
00098703
Contact
Recruitment Genius Ltd
Function
IT
Contract Type
Permanent
Hours
Full Time
A rare opportunity to join a highly trafficked cloud-based software provider has become available. Working as part of a Global Team, the successful candidate will be the UK-based IT Support Administrator.

As an Australian based software house with operations in the United Kingdom, Australia, New Zealand and the United States, they have developed an industry-leading software package to provide job & project management systems to various vertical industries, specifically within the trade and service sectors.

This growing business is looking for a people-savvy IT Support guru. You will be responsible for providing general IT and network support to staff in the UK. The office networks consist of a high-speed network with a combination of Windows Desktops, VoIP phones and mobile devices - with considerable use of cloud-based application and communication systems to limit the need for internal infrastructure.

Key duties:
- Manage staff mobile devices and hardware
- Manage PCs from build and configuration to deployment and ongoing support
- Setup, configure and manage printers, firewalls, routers, aps, switches & PBX systems
- Support backup infrastructure and execution
- Support corporate services such as email, calendars, web, database, phone systems, licence, document management, video conferencing etc.
- Collaborate with management and IT/Engineering staff to build and implement security strategies
- Project manage IT projects for internal/external initiatives
- Document FAQs and IT information

You will have personal attributes that align with the company values so that you can contribute to the positive culture. You will be user-friendly and have the capacity to deliver your high level "nerd" skills in a practical way to support the busy office in St Ives, Cambridgeshire. The ability to work autonomously and with interdependence is a must!

They would like to hear about your experience in a similar role within a similar context. Your general PC hardware, TCPIP Networking, VoIP and SIP systems, Google Apps and similar cloud-based platforms will be highly regarded.

If you think you "fit the bill" and would like to work with a progressive, growing company that values their staff this role could be for you!

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