Client Account Manager

Lucy Walker Recruitment Ltd
Leeds, UK
14 Sep 2019
16 Oct 2019
Contract Type
Full Time
We are delighted to be working with a well-established and market leading organisation that are currently looking for a Client Account Manager to join their dynamic Account Management team.

You will work proactively with clients, providing a superb level of support in managing their accounts on a daily basis and hosting client meetings to discuss service levels and their ongoing requirements.

Your duties & responsibilities will include the following:
  • Acting as a key point of contact internally with all stakeholders involved with clients and externally with your individual client portfolio
  • You will nurture and develop internal and external relationships, understanding your client's requirements to enable you to deliver the right strategic advice and add value within your role
  • Your contact will be varied and will involve you conducting face to face client review meetings, taking the lead and preparing client review packs for these meetings
  • You will keep CRM systems fully updated and will also work extensively via Excel to manage effective data and generate high quality Management Information
  • You will review tender packs for clients, provide information to other departments who are involved and develop your overall understanding of client contracts relating to pricing, fees, services and products
  • You will take responsibility for your overall individual performance, working as part of the wider team and will act as a key point of contact for any client escalations

You will be of Graduate calibre, or demonstrate experience to this level and will have experience of working proactively with clients, ideally with face to face client exposure. You will have superb communication skills and will enjoy taking ownership of situations. Excellent Excel skills, superb attention to detail with excellent accuracy are also important, in addition to the ability to manage wide ranging tasks at one time.

If you feel you have the skills and experience required of this role and are interested in applying please get in touch with Rachael today on 0113 367 2880

Due to the number of applications received, if you have not heard back within 5 working days your application has not been successful on this occasion.

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