New Claims Advisor

Time Recruitment Solutions
Warrington, UK
03 Oct 2019
19 Oct 2019
Contract Type
Full Time
New Claims Advisor/p>

£20,500 plus Excellent company benefits

Monday to Friday: Shifts range between the following working hours of 08:00am to 20:00pm, and one in four Saturdays 09:00am - 17:00pm on a rotational basis. You will also be required to work occasional bank holidays.

You will be allowed 60 minutes for lunch. Your normal working week will be 37.5 hours.

We are currently recruiting for 4 New Claims Advisors who are looking to join a lucrative and well established company within the insurance and claims sector.

Responsibilities & Duties:

' To rapidly and effectively communicate with referral partners (Car Dealerships, Fleet

Companies and Body shops etc.), clients (customers driving the vehicle), third parties and

colleagues to ensure we capture and convert all new claims coming into the business.

' To effectively process and manage to a successful conclusion all new claims in line

with business requirements.

' To update the BackOffice system with accurate clear records of discussions pertaining

to new and existing claims, next steps and time frames.

' Deliver service quality that is guaranteed, supporting internal and external processes

to help provide a smooth and efficient service to all clients.

' Effectively using open questioning and active listening skills to ensure all relevant claim

details are captured, including location and road layout of accident etc.

' Speaking with clients and witnesses to ensure liability is not disputed. Consulting with

the Team Leader over findings and next step if necessary to achieve objectives and targets set.

' Carry out reasonable tasks as requested by your line Manager.

' Clear verbal communication skills.

' Excellent written communication skills; capturing a clear and logical summary of the situation.

' Having the ability to prioritise; recognising the importance and urgency to work to tight deadlines.

In return our client offers an attractive basic salary plus excellent company benefits such as: Healthcare, Bonuses and Child Care Vouchers plus many more.

To apply for this opportunity please respond to the advert by attaching a recent and updated version of your CV, alternatively please feel free to contact Michael Jackson at Time Recruitment Solutions Ltd on 0161 238 9774 or by email .

Similar jobs

Similar jobs