Collections Advisor

6 days left

Location
Glasgow
Salary
£20157 - £30000 per annum
Posted
01 Oct 2019
Closes
29 Oct 2019
Ref
00098601
Contact
Recruitment Genius Ltd
Function
Finance
Contract Type
Permanent
Hours
Full Time
£20,157.10 per Annum + weekly bonus

Rotational shift Pattern 9am - 8pm

Are you a highly motivated and driven individual? Do you want to build a successful career with the UK's market leader?

Due to a continued growth, this business is looking for experienced collections agent to join the Arrears Team. The purpose of this role is to manage a portfolio of clients to assist in driving down the overall company arrears levels. Working within a team and a great working environment you will be responsible for:

- Contacting clients who are in arrears on a dialler system
- Resolving as many arrears cases as possible per day
- Ensuring all relative solutions are explored with clients
- Update internal systems with clear and concise notes
- Update all cases accurately and in line with business processes
- Taking ownership of self-learning and development
- Report daily on your own performance versus KPIs

Skills required:
- Strong objection handling skills
- Good ability to negotiate
- Ability to adapt to a wide range of customers
- Can use own initiative
- Good problem-solving skills
- Strong communication skills both verbally and written
- Experienced in debt collecting or similar role
- A can do attitude and a drive to succeed

What they offer:
- Competitive salary
- Personal pension plan
- Life insurance plan
- City Centre location
- Multiple staff benefits including hospitality events
- Bonus Scheme

Get the Recruitment Genius Advantage today. As the UK's largest online recruitment advertising company placing more candidates than anyone else.

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