Dealer Management Adviser

Location
Sevenoaks
Salary
£22000 - £22500 per annum
Posted
26 Sep 2019
Closes
24 Oct 2019
Ref
00098455
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Contract Type
Permanent
Hours
Full Time
Are you a Dealer Management Adviser who is looking for a challenging, fast paced opportunity within a successful innovative business? They provide finance within the vehicle industry, remarkable growth figures have led to them being ranked 21st on the FT1000 Europe's Fastest Growing Companies in April 2018 and they continue to thrive.

You will support existing and new relationships with retailers and Area Sales Managers by telephone and email, research and evaluate new dealership setups and provide an ongoing review of their portfolio of dealers.

Main responsibilities:
- Respond to in house call centre applications
- Maintain customer account records (electronic and paper)
- Identify and asses clients' needs
- Record any dissatisfaction / satisfaction information
- Build sustainable relationships
- Accurately record and update customer loan proposals
- Review and monitor dealership activity

About you
You will have good Maths and English; be computer literate within MS office; display excellent customer service awareness, verbal and written communication and interpersonal skills; be able to work under pressure and towards tight deadlines, have an awareness of current FCA regulations and have previous financial services experience preferably in a consumer finance environment

Benefits
- Continuous support and ongoing training and development
- Excellent progression and career development within the company
- Free off-site parking
- 25 days holidays + bank holidays and a day off for your birthday
- Subsidised gym membership
- Private medical insurance after probation
- Life insurance
- Cycle to work scheme

Due to their remote location and lack of public transport it is suggested that you are a driver and are able to get to our offices in Sundridge, Sevenoaks.

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