Application Support Developer

£35000 - £45000 per annum
25 Sep 2019
23 Oct 2019
Recruitment Genius Ltd
Contract Type
Full Time
This is an opportunity to join an established Fintech company who are the world leader in connecting the Financial Markets to the Physical Commodities Eco-System. Their prestige clients are major players in commodity trading, brokerage and exchange markets, and they have established software platforms that are vital to the daily operation of their clients infrastructure, as well as an exciting new core platform.

They now have a role open for an experienced Application Support Developer to join their team and make sure their clients are as well looked after as possible.

They need:
- A capable support professional who can track, investigate and resolve issues, and escalate them to their dev team if needed
- Someone personable and friendly, able to talk to end-users and internal teams and draw on a range of resources to help resolve complex issues
- A fast learner who can understand complex applications quickly
- Someone able to work under their own initiative
- Excellent written and verbal communication skills
- A person comfortable using on-line support models
- A team player happy to be front and centre helping their clients
- Someone to embrace their corporate standards

The ideal candidate will possess the following skills:
- Minimum 2 years' experience in support / help desk delivery
- Good Microsoft SQL Server skills and C# knowledge
- Proven problem-solving ability with the tenacity to get things done
- Ability to read, understand and step through code to diagnose issues
- Experience of servicing a range of different organisation types and personalities
- Experience of improving existing support processes
- Ability to communicate effectively with clients and internal teams

You'll be helping them to make sure some of the worlds leading financial institutions operate effectively and securely.

In return, as well as the usual (Salary, Pension, Healthcare, 25 Days Annual Leave + Bank Holidays, Fruit and Tea/Coffee in the office) they have monthly team lunches, an annual company weekend away and regular social events. More than that, they're offering the chance to become a key member of a growing team.

They're right by East Croydon station, so it's easy to get to and from central London and the South London Area. They need someone to join them who has a real desire for helping their clients and delivering outstanding service. A real team player, willing to get stuck in and be sure to finish what they start, at times able to work alone and turn over every stone you can see to get to the bottom of issues. They also have a dev hub in Romania, so a willingness to travel between the UK and Romania is important. Oh and also, they would like someone who has a desire to continuously improve, learn and have fun!

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