eCommerce IT Business Analyst

Recruiter
Ampersand Consulting Ltd
Location
London, UK
Salary
Competitive
Posted
07 Sep 2019
Closes
23 Sep 2019
Ref
1245714387
Contract Type
Permanent
Hours
Full Time
Retail eCom Business Analyst (HYBRIS, SAP, Salesforce)

Our client is a luxury fashion retailer who are looking for a Retail eCom Business Analyst (HYBRIS, SAP, Salesforce) to focus on eCommerce and customer experience projects. They need someone with excellent understanding of the whole eCommerce ecosystem, from front end customer journey to order lifecycle, finance and aftersales management.

Responsibilities for the Retail eCom Business Analyst (HYBRIS, SAP, Salesforce)
  • Customer journey analysis
  • Process design and documentation
  • Requirements gathering and gap analysis
  • Functional and technical specifications
  • Interface and functional architecture design
  • Coordination with teams across the business (digital, marketing, operations, finance, logistics)
  • Coordination with development teams, technical teams and 3rd parties
  • Backlog management, prioritisation
  • Testing plan and coordination
  • Run and support transition

Skills of the Retail eCom Business Analyst (HYBRIS, SAP, Salesforce)
  • Must - hybris
  • Nice to have - SAP, CBR, AX, Biztalk, Metapack
  • Optional - Salesforce

Please click below to apply for the Retail eCom Business Analyst (HYBRIS,SAP, SALEFORCE)

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