Client Relationship Manager

Profile Resourcing Limited
Milton Keynes, UK
20 Sep 2019
25 Sep 2019
Contract Type
Full Time
Client Relationship Manager

As the Client Relationship Manager you will be the main contact with all businesses/levy payers within the Business Improvement District of CMK. You will provide timely and accurate data on the occupiers primary and secondary contacts.You will ensure clients are updated on all activity and that CRM system holds an accurate record of the occupier and details of meetings and action points.

You will up-sell all Business Improvement District activity to ensure collaboration and joint promotional working where appropriate.

Job Description

Key responsibilities will include:

·Collating and administrating key contacts within the area, ensuring that there is accurate data on each occupier

·Updating of Client Relationship Management software to reflect levy payer information and record of all meetings between the Executive and Levy Payer

·Selling of event opportunities to Retail, Leisure and Food and Beverage to support the BID events calendar.

·Administer the 'Star of the Month' city-wide employee incentive programme.

·Deliver new offers for MyMiltonKeynes App each month.

·Set up and administer a small promotion team for ad hoc event support.Ensure that they are up to date on the BID and its activity.

·Coordinate the preparation and re-ordering of all BID merchandise through the MyMiltonKeynes, Marketing Manager

·Collate retailer communications/activity and feedback to Marketing Manager for inclusion in BID Communications

·Identify levy payer movement and re-engagement plans.

·Support the BID at members events and or levy payer events.

The successful candidate will have relevant qualification in Sales and Marketing together with an interest on marketing events and business.

You will need to be a confident IT use with excellent written and oral communication skills.

An interest in Milton Keynes and issues effecting local businesses would be advantageous

Salary £26000 dependant on hours

23 day holiday + public holidays

Full time or part time dependant on hours worked

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