2nd Line Support Engineer

Real Time Consultants
Bristol, UK
14 Sep 2019
03 Oct 2019
Contract Type
Full Time
2nd Line Support Engineer - Bristol - Up to £30,000 + Benefits
A niche and fast-growing technology business are currently seeking an enthusiastic 2nd Line Support Engineer to join their established team located in Bristol. This is an excellent opportunity to join an ambitious organisation with long term progression, an enviable career path and a collaborative working environment.

The Role

The successful individual will provide 2nd line infrastructure support to an expanding customer base, covering a whole range of technologies and software solutions. As the 2nd Line Support Engineer, your daily duties will include, but won't be limited to:
  • Managing customer incident and service requests through an internal ticketing system
  • Monitoring customer environments and systems
  • Liaising with 3rd party vendors to log issues and faults
  • Performing upgrades, maintenance and fixes to a range of systems and software
  • Performing out of hours changes
  • Supporting projects with the more senior members of the team

About You

The ideal candidate will be eager and willing to learn with an enthusiastic and proactive approach to work. You'll thrive in a supportive team environment, showing excellent interpersonal skills and the ability to communicate effectively with technical and non-technical people, via both telephone and face-to-face. From a technical aspect, the 2nd Line Support Engineer will have experience across the following stack:
  • Networking (Cisco, Dell)
  • Windows OS
  • Active Directory
  • Citrix
  • SQL
  • VMware
  • F5

In addition to a competitive salary of up to £30,000, the 2nd Line Support Engineer will receive a generous benefits package including onsite parking, private healthcare and an attractive pension scheme to name but a few.

If this position sounds like a good fit for you, please apply now! For further information, please contact Ben Williams at Real Time Consultants.

Real Time Consultants are acting as an employment business/agency in relation to this vacancy.

This job was originally posted as www.totaljobs.com/job/87862980

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