Technical Business Analyst
Technical Business Analyst - Competitive Salary - Tewkesbury, Gloucestershire The Role We are looking for an analytical thinker to join SmartSurvey as a Technical Business Analyst to help us to implement business solutions that drive our success. Having a background in software development businesses and an analytical mind, you will be talented in understanding how a new idea best fits into the existing product offering then translating this idea into specifications that will drive well-developed, carefully considered applications. Many of our customers request new features or products to provide additional solutions for their own business processes or their specific use-case. You will bridge the gap between customer requirements and the development of useful, effective and thoughtful solutions that deliver progress, providing abstracted solutions that can be shared with other customers with similar needs. This is an exciting opportunity to develop your career and use your skills to engage with customers in a meaningful way. The key responsibilities of a Technical Business Analyst include, but are not limited to: •Applying technical knowledge to capture customer requirements leading to development of business applications •Keeping projects progressing, following-up as necessary to avoid unnecessary delays •Adjusting processes, taking feedback from the Development team and other stakeholders •Providing stakeholders with technical advice and first-class service when needed •Inspecting data, processes and working practices to identify potential compliance issues •Owning the high-level solution design of new features and modifications to ensure consistency and making efficient use of development resources •Assisting in the documentation of the overall proposed solution and data architecture •Supporting the resolution of day-to-day operational issues efficiently and effectively •Leading discussions between sales, development and customers •Creating intelligent solutions to customer requirements to provide value for other customers The Company Launched in 2010, SmartSurvey has rapidly grown into one of the leading online survey suppliers to leading brands across all sectors. Our software allows for the design, capture, reporting, and analysis of virtually any type of data and is a trusted supplier to over 227,000+ users worldwide. We believe that creating surveys should not be complicated and we are committed to providing customers with the solutions they need. All advancements and upgrades to our survey software are done in-house, meaning we can respond quickly and seamlessly to any requests or gaps in the market. 'User-friendly' is our mantra! The Person The key skills and qualities of a Technical Business Analyst: •Proven track record of working in a software development business, and a proven understanding of business software applications •Strong analytical skills, organisation skills and a keen attention to detail •Ambition to develop your skills, especially in the Enterprise and application architecture areas •Excellent communication skills and an ability to engage both internal and external stakeholders in a friendly way at all levels •A team player willing to support team members and improve product offering •Experience preparing documentation and experience with the Microsoft development environment would also be advantageous If you are keen on joining this exciting, forward thinking company and taking the next step in your career, then please click the apply now button to find out more.