Fire & Security Maintenance Engineer

CBRE Managed Services
Rayleigh, UK
21 Sep 2019
29 Sep 2019
Contract Type
Full Time
Purpose of the role

To operate within the company RISE values

To ensure that all PPM's and reactive tasks assigned are completed and managed within the contractually agreed SLA's and KPIs, taking ownership of all assigned tasks through to closure

To ensure compliance is adhered too with CBRE Health, safety, quality and environmental procedures

To be part of an out of hours technical support team providing support by way of phone and or site visit within an assigned rota

Provide technical advice and guidance to other staff and customers to resolve technical system problems

Providing high levels of customer service always

Hold a good level of knowledge across all Fire & Security disciplines

Full Driving License is required as this vacancy will involve travel within a specified area

Promotion of a positive health and safety culture

Main duties & responsibilities

Be able to provide maintenance and expert fault finding, providing advice and guidance to others across all systems including but may not be limited too -

Fire alarms (all types)

VESDA systems (or equivalent)

Intruder Alarm systems

CCTV systems

Access control systems

Operate within the company QHSE requirements

Excellent communication skills required to be able to operate within a very busy environment ensuring clear communications are passed between contract support and or clients where required

Ensure that work completed on site and on any project's fully conforms to the relevant company, customer and legal standards

Responsible for delivery of services agreed to the contracts, including the cost, quality, timeliness of work completed

Manage relationship with customer and liaise with customer to ensure customer is kept fully informed and project a positive professional image of self and CBRE/Fire & Security

Ensure that work completed on site/project/contract fully conforms to relevant company, customer and legal standards and H&S procedures

Completion of risk assessments and method statements for activities within jurisdiction, ensuring any hazards are reported and managed through the expected processes

Undertaking site audits for technical delivery as and when required

Prompt reporting of all Reporting Events within your control through QHSE

Develop and maintain key relationships with all stakeholders within the business both internally and externally

Ensure all required documentation/paperwork is provided to the office teams within the timescales agreed to ensure compliance levels are always achieved

Essential Qualities

Must be able to pass relevant business security screening

Demonstrable strong technical understanding of all disciplines of Fire & Security Services

Recognised qualifications in fire & security/electrical

To be open to cross training and self-improvement

Focused and determined to achieve

Able to manage client expectation

Good communications skills

Works well under pressure in a very busy environment

Good IT skills

Attention to detail

Reliable & presentable for high profile working environment

Possesses a clear understanding of responsibilities under health and safety legislation


Fire & security-based industry qualifications/training or experience

H&S training - IOSH/NEBOSH/equivalent

Multi-disciplined engineer


Relevant experience required and gained to provide a comprehensive service whilst ensuring compliance and industry standards are met and adhered too

Multi skilled operative/experience will be essential

Installation experience and commissioning - desirable


Must demonstrate a strong sense of customer focus

Excellent verbal, and good basic standard of written, communication skills

Self-motivated and systematic

Results/ task orientated, attention to detail and accuracy

Excellent time management and organisational skills

Commitment to continuous improvement

Ability to work as part of a team, as well as independently


Committed to delivering a first-class customer service delivery

Reliable and committed

Confidential and discrete approach

Calm manner, able to work under pressure and with changing demands and priorities

Smart appearance


Contract terms

Standard CBRE T&Cs will be offered



Holidays - 25 plus bank holidays

40 hours per week

£150 callout retainer

Mobile engineer

Callout rota requirement - rota to be defined by line manager

Notice period 1 month

Salary - to be discussed with National Service Manager


This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business

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