Head of Software Engineering

Bowerford Associates
Exeter, UK
21 Sep 2019
25 Sep 2019
Contract Type
Full Time
Our client is the looking for a Head of Software Engineering to lead their software delivery division. The role will oversee software Development teams, Service Delivery teams, Cloud Architects, DevOps and Technical Support in the current hoisting estate and future cloud environments and ensure they attract, retain and develop outstanding talent. The Head of Software Engineering will take technology and delivery leadership from pre-sales, through initial design, software builds and an ongoing support from a development and operate perspective. The role will be very customer orientated with extensive engagement on the above with the contracting customer

The role will involve:

Providing and driving the operational strategy for their, including ensuring that all processes are fit for purpose and that those processes have the required KPIs and metrics to inform on possible improvements
Working ensuring a focus on maintaining existing high standards of all aspects of service delivery whilst driving the continuous improvement of underlying processes to improve utilisation and customer satisfaction.
Ensuring the resources / teams are deployed optimally across the portfolio.
A strong technical element, and in collaboration with the CTO, is accountable for providing the overarching future technical direction for the portfolio. Evangelizing and driving our existing products and services towards this vision.
Working collaboratively with Pre-sales, and Sales teams you will ensure equal focus on maintaining existing high availability services on current platforms whilst developing the next generation of solutions in the cloud, ensuring that customers receive a great user experience from all product and service offerings.
Working with the Sales team to identify and drive new revenue from existing customers
Working closely members of the Technology Leadership team to develop and promote the Technology & Information Services function to ensure it is best in class.The right candidate will be passionate about software engineering excellence, customer service and continuous service improvement with the ability to create a culture for innovation and risk taking. You will be able to manage and maintain highly effective engagement with team, peers and internal management, including both technical & non-technical colleagues.

You will also have/be:

Experience of managing/leading service delivery teams and teams that build web and mobile based software in a modern cloud environment.
Architecture & Software Development in modern cloud environments
Programme Management experience
Understanding of modern service orientated architectures
Strong experience of modern Agile development methods
Skilled in business and process change
Excellence in creating a working environment that drives excellence and collaboration
Understanding of compliance and audit standards
Proven commercial experience, encompassing budget management and senior stakeholder management
Accomplished presentation skills to senior stakeholdersThis is great role in an amazing business. Please send in your word CV for more details

Please note that due to a high level of applications, we can only respond to applicants whose skills and qualifications are suitable for this position.

No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010.

Bowerford Associates Ltd is acting as an Employment Agency in relation to this vacancy

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