IP & DWDM Network manager

Recruiter
BT Group
Location
Barningham, UK
Salary
Competitive
Posted
20 Sep 2019
Closes
30 Sep 2019
Ref
1261866160
Contract Type
Permanent
Hours
Full Time
Job Description - IP & DWDM Network manager (126405)Job description IP & DWDM Network manager (126405) Job function : IT, Systems and SecurityMain location : UK & Ireland-United Kingdom-Suffolk-IpswichOther Locations : UK & Ireland-United Kingdom-Gloucestershire-Cheltenham, UK & Ireland-United Kingdom-London-LondonSchedule : Full-timeWorking pattern : StandardSalary : Up to £50,000 plus benefitsClosing date : Oct 11, 2019, 11:59:00 PM IP & DWDM Network manager - BT Security Location: London, Ipswich or CheltenhamOur purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities. We need you to help us do this.Why this role mattersSecurity is the fastest-growing part of our business. In a world where the bad guys are getting smarter and cyber-attacks are on the rise, it's more important than ever that our security teams bring their A-game.By joining us as a IP & DWDM Network Manager, you'll be able to help us change the world for the better. You'll be responsible and operate services for our special bespoke customers. Personally build, lead and manage an exceptionally motivated Service Operations Support Team, and bring together the best networks and technology, with the expertise of our people, making connections, creating new possibilities and developing special services that our customers value.What you'll be doingSupport the Group Engineering Services organisation by operating internal and customer networks, platforms and systems in support of ourselves and special customers. Deliver and operate these services within agreed performance standards and contractual agreements whilst operating within agreed timescales and budgets. Additionally provide input into Service Design and Service Transitions using skillsets where applicable.You'll be:Service Delivery & Transition - A GES Service Management team that supports the overall BT GES, BT Security and Global Services strategyImproving customer experience - By delivering repair, provision and service availability performance, continually improving and supporting the delivery of great Net Promoter Score outcomesWorking within Service Operations to ensure that budgets are built year on year based on understanding improvements and forecasting business expectations.Profitability - Deliver and operate within service budgets (manpower, materials and circuits) and work tirelessly to deliver highly efficient services which meet our customer needs and maintain a highly utilised teamWe'll also need to see these on your CVCisco Technical accreditation and in-depth working history of design, installation and support. Ciena DWDM expert in installation and support.Optical Networking having passed the OTT Certified Optical Network Engineer (CONE)Transmission Network management platforms including Solarwinds, Ciena One Control and Site manager applications are essential.Detailed history of leading projects with challenging time scales and senior customer oversight. Managerial Experience within the Telecoms Industry.Must have strong communication and client interfacing skills, with demonstrated ability to articulate complex technical concepts in a manner understandable and useful to a business and executive audienceExceptional written and verbal communication (including strong technical writing skills),as well as presentation, facilitation, coaching and mentoring skillsAbility to manage and coordinate multiple concurrent projects, perform under pressure and meet deadlinesAbility to work with stakeholders to clearly capture requirementsGood relationship management skills with a dedicated and positive attitudeInnovative approach to technical solutions and service quality Willingness to take ownership and show initiative to achieve resultsITIL Foundation V3 qualified. Ideally ITIL Service Operations and ITIL Service TransitionTo form part of an out of hours on call rota.Due to the nature of the work our team undertakes, you'll need to be security cleared to be able to join us. This means you'll need to meet our residency criteria*Why choose us?Security is part of our DNA - we've been at the forefront of cyber security development ever since our very own Tommy Flowers carried out ground-breaking work in encryption with Alan Turing during the Second World War.And because we've been doing this for such a long time, we're a truly trusted partner, so by joining us you'll have the opportunity to work on projects and accounts that aren't open to others.We're looking for outstanding people to join our team of 3,000 experts. They shield BT and our customers - including nation states, government, armed forces, emergency services, banks and retail outlets - to keep them safe from cyber-attacks. We work closely with global law enforcement agencies too, all in support of a safer connected world.By helping us protect the entire country, the work you do will benefit everyone in the UK. We value different perspectives, skills and experiences. Diversity makes sense for us, our customers and our ambitions. We're creating an inclusive working culture where people from all backgrounds can succeed. That's why we welcome applications from all parts of the community.*You must be born or naturalised British Citizen and one of your parents must be a British Citizen or have substantial ties to the UK. Candidates must normally have been a resident in the UK for nine of the last ten years prior to their application and this is particularly important if you were born outside of the UK. You'll still be considered if you have, for example, served overseas with HM Armed Forces or in some other official capacity as a representative of Her Majesty's Government, studied abroad or lived overseas with your parents.We value different perspectives, skills and experiences. We're creating an inclusive working culture where people from all backgrounds can succeed. That's why we welcome applications from all parts of the community.#LI-JT1

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