Training and Merchandising Executive

Recruiter
Naim Audio
Location
Wiltshire, UK
Salary
Competitive
Posted
20 Sep 2019
Closes
26 Sep 2019
Ref
1268151135
Sector
Retail
Contract Type
Permanent
Hours
Full Time
It began with one man's passion for music.
Believe that the exploration of sound is an adventure? Want to join a world leader in the audio field and work alongside some genuinely brilliant people?
Naim Audio is a highly respected global brand that is both innovative and creative, continually receiving awards and 5-star reviews for our ability to produce technically brilliant stylish audio pieces.
We are offering an excellent opportunity for someone who would relish collaborating with highly talented people.
The UK Training and Merchandising Exec is primarily responsible for supporting the UK national retailers to optimise the sales of Naim & Focal products. This includes the on-going training and development of retailers & staff to ensure they are knowledgeable, confident and possess the technical skills to demonstrate Naim & Focal products. In addition the role will have the responsibility of installing, maintaining and updating in store point of sale and demo units.
Communication:
* To represent both Naim and Focal in store, building relationships and driving awareness
* To inform and impart knowledge of Naim & Focal's range of products, ethos, philosophy and company objectives at a store level.
* To act as the interface between retailer/end users and Naim/Focal:
* Current market trends within the hi-fi and home entertainment markets.
* Competitor activity.
* How new product introductions are being received by dealers and the end-users.
* Seasonal activity - eg: feedback on sales over the Christmas period.
* General market information.
Training:
* To ensure the store colleagues are knowledgeable and confident with the technical skills to demonstrate Naim & Focal mass market products.
* To build advocates in store
Merchandising:
* To ensure Naim and Focal products are merchandised appropriately in store - including digital point of sale units, static units, posters, window displays and other opportunities where applicable.
Planning and Organisation:
* To plan and structure call visits in line with Naim and Focal's objectives - targets to conduct between 4 and 5 store visits per day
* To report back weekly on activity and effectiveness
Promotional Activities:
* To represent Naim in key stores during peak trading times - engaging with staff and customers
* Supporting the UK Account Managers with local activities to promote Naim Audio via marketing, music evenings, shows, presentations etc.
* To attend UK and selected export trade shows, ensuring Naim's full product range is demonstrated to best effect
Other:
* Working with colleagues to ensure a smooth operation in all activities
* Play an active role in the regular Sales Team meetings, which involve discussion of products, competitors, market trends etc....
* Support sales team to successfully achieve all objectives
* All employees have a responsibility for quality and must check the quality of the work they perform.
The job holder should possess a keen interest of the hi-fi/audio or consumer electronics and have an awareness of the impact of 'new technologies' in the market place.
He/she should possess excellent presentation and interpersonal skills and should be a good communicator and an excellent listener. An enthusiastic, persuasive personality is required along with self motivation and a desire to be successful. Full clean driving licence, flexibility to travel and possession of a passport are essential.
Other skills and qualifications include:
* Good customer service experience
* Maths and English to G.C.S.E. C grade or equivalent
* Proven ability to build strong relationships and represent premium brands
* A business qualification would be a benefit

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