NOC Manager - Portsmouth - £50,000 to £60,000

Recruiter
Spectrum IT
Location
Portsmouth, UK
Salary
Competitive
Posted
19 Sep 2019
Closes
26 Sep 2019
Ref
1260998224
Contract Type
Permanent
Hours
Full Time
NOC Manager required to join a highly progressive and respected company from their head office based in the Portsmouth area. The role of the Network Operation Centre Manager is a technical role blending customer support and network operations as well as line management of a team of Network Specialists. The NOC Manager is accountable for operational excellence in service delivery across all network service domains. Responsibilities and Duties: Ensure 24x7 availability of Network services globally, across multiple timezones Overall accountability for the effective resolution of all incidents and services requests assigned to the team Direct line management of the NOC team, providing guidance and support and a point of escalation where required. Develop training guidelines, standards and requirements for the Network Specialists. Supports the business with projects such as new product launches as required. Provides FirstCall Support to our co-location and network customers Monitors network health and responds to event alarms Analyzes network traffic patterns and responds to security issues Oversee provisioning, implementation, and supporting of our customers. Work with Cisco, Juniper and Foundry router/switches, Net Screen and Juniper firewalls, and Foundry load balancers Ensure the team works closely with the network engineering team to troubleshoot and resolve advanced network issues Monitors power and cooling systems for all data centers Co-ordinates maintenance with vendors and remote technicians. Strong grasp of TCP/IP, routing, switching, cabling, internet protocols (BGP, ISIS, and OSFP), firewalls, VPNs, and load balancers Advanced knowledge of at least one of Cisco, Juniper or Foundry hardware and software Secondary duties include running Ethernet/Fiber cabling for new and existing clients and providing remote hands for customers in our Vancouver data center Demonstrates an appetite to perform, succeed and grow in ways people only dream of. What you can offer Experience of working within a NOC environment 5+ years hands on network experience desired Certifications with Cisco and/or Juniper (CCNA/CCNP/JNCIA) preferred. Flexibility to manage shifts under a rotation schedule that includes overnights and weekends This is an excellent opportunity to join a company that would be able to offer future training and career opportunities along with a very strong benefits package

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