SAP ANALYST

Recruiter
LA International Computer Consultants Ltd
Location
Aberdeen, UK
Salary
Competitive
Posted
19 Sep 2019
Closes
26 Sep 2019
Ref
1267723437
Contract Type
Permanent
Hours
Full Time
Key Roles & Responsibilities
*Delivery of support services (incident resolution, service request fulfilment, enhancement delivery, etc.) against Service Level Agreements (SLAs) and/or Key Performance Indicators (KPIs) in a customized SAP environment.
*Delivering enhancements in subject area including: interaction with client end-users, requirement gathering, Functional Specification (FDD) documentation, development, Unit Testing / Functional testing / and supporting User Acceptance Testing (UAT)
*Ability to effectively manage and lead onshore and offshore team members
Required SkillsFunctional
*Must have a deep understanding of SAP PM Business process concepts including tax and credit card processing.
*Must understand SAP PM Functionality
*Must understand Stock Transfer Order (STO) functionality and Scheduling Agreements
*Must be able to help deliver enhancements using a Software Delivery Lifecycle (SDLC) approach
*Understanding of Advanced Planning and/or Logistics Execution concepts is desirable.

Technical - the following technical experience is desired, but not mandatory:
*0+ year of experience for Lead and 7+ years for team member has hands on experience in business application design, implementation of SAP PM Modules.
*In-depth experience of technical and functional standpoint
*Ability to create detailed functional specifications

Managed Service Process Experience
*Must be familiar with ITSM / Service Desk ticketing systems (preferably Service Now)
*Must understand ITIL concepts for Production Support
*Must understands Level 2 and 3 support requirements
*Must understand Incident Management, Service Request, Problem Management, Change Management processes
*Must be able to lead an onshore/offshore team in a managed service environment driven by SLAs

Required Experience:
*Self-starter, works independently
*Demonstrated initiative, good judgment, and ability to achieve results
*Strong verbal and written communications skills, with an ability to express complex technical concepts in business terms and in English.
*Strong analytical, problem-solving, and conceptual skills. Attention to detail.
*Ability to manage cross-functional project teams and foster team commitment to tasks. Ability to influence key individuals inside and outside of own group
*Ability to follow corporate standards with respect to tools and processes
*Strong knowledge and understanding of structured analysis and technical design techniques
*Ability to adapt and rapidly apply changing technology to business needs
*Ability to handle multiple assignments
*Effective decision making

LA International Computer Consultants Ltd is an HMG Approved Consultancy and operates as an IT & Engineering Consultancy or as an Employment Business & Agency, depending upon the precise nature of the work, for security cleared jobs or non-clearance vacancies, we welcome applications from all sections of the community and from people with diverse experience and backgrounds.

Award Winning LA International Computer Consultants Ltd (Recruiter Awards for Excellence - Best IT, Best Public Sector & Gold Awards) and the most prestigious award that any business can receive The Queens Award for Enterprise: International Trade 2015.

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